TechSpan Building Systems (“TechSpan“) operates techspanbuilding.com.au and may operate other websites. It is TechSpan’s policy to respect your privacy regarding any information we may collect while operating our websites.

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Australian Privacy Compliance

TechSpan Building Systems complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with Australian privacy law.

Website Visitors

Like most website operators, TechSpan collects non-personally identifying information of the sort that web browsers and servers typically make available, such as:

• Browser type

• Language preference

• Referring website

• Date and time of each visitor request

TechSpan’s purpose in collecting non-personally identifying information is to better understand how visitors use our website. From time to time, TechSpan may release non-personally identifying information in aggregate form, such as reports on website usage trends.

Personal Information We Collect

The types of personal information we may collect include:

• Name

• Email address

• Phone number

• Company or business name

• Project or enquiry details submitted via website forms

• Uploaded documents or images (where provided)

• IP address and device information

• Website usage and analytics data

We collect personal information only where it is reasonably necessary for our business operations.

Gathering of Personally-Identifying Information

Certain visitors to TechSpan websites choose to interact with us in ways that require us to gather personally identifying information. The amount and type of information collected depends on the nature of the interaction.

For example, visitors who submit enquiries or sign up via techspanbuilding.com.au may be asked to provide a name, email address, phone number or business details. Those who engage in transactions with TechSpan may be asked to provide additional information necessary to process those transactions.

Visitors may refuse to supply personally-identifying information, however this may prevent them from engaging in certain website-related activities.

How We Use Personal Information

TechSpan collects and uses personal information for purposes including:

• Responding to enquiries and requests

• Preparing quotes and assessing project requirements

• Business development, partnerships and supplier engagement

• Providing information about our products and services

• Improving our website, systems and customer experience

• Meeting legal, regulatory and compliance obligations

We do not collect personal information for purposes unrelated to our business activities.

Aggregated Statistics

TechSpan Building Systems may collect statistics about the behaviour of visitors to its websites and may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described in this policy.

Protection of Certain Personally-Identifying Information

TechSpan discloses potentially personally-identifying and personally-identifying information only to employees, contractors and affiliated organisations that:

1. Need to know that information in order to process it on TechSpan’s behalf or to provide services available on our websites; and

2. Have agreed not to disclose it to others.

Some of these employees, contractors or affiliated organisations may be located outside Australia. By using TechSpan websites, you consent to the transfer of personal information to these parties.

TechSpan will not rent or sell personally-identifying information to anyone.

We may disclose personal information where required by law, in response to a subpoena, court order or other governmental request, or where we believe in good faith that disclosure is reasonably necessary to protect the rights, property or safety of TechSpan, third parties or the public.

TechSpan takes all reasonable measures to protect personal information from unauthorised access, use, alteration or destruction.

Data Retention

TechSpan retains personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, it is securely deleted or de-identified.

Marketing Communications

If you have provided your contact details, TechSpan may send you communications related to our products, services or business updates. You may opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us directly.

All marketing communications are sent in accordance with the Spam Act 2003 (Cth).

Cookies & Website Analytics

A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns.

TechSpan uses cookies and similar technologies to improve website functionality, analyse traffic and understand how visitors interact with our website.

Cookies may be used for:

• Website analytics and performance measurement

• Understanding visitor behaviour and preferences

• Supporting marketing and advertising activity

Some cookies may be set by third-party services we use. Visitors can manage or disable cookies through their browser settings. Please note that disabling cookies may affect website functionality.

Business Transfers

If TechSpan, or substantially all of its assets, were acquired, or in the unlikely event that TechSpan enters insolvency or ceases trading, user information may be transferred to a third party as part of that transaction. Any such party would be bound to use personal information in accordance with this Privacy Policy.

Access, Correction & Complaints

You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date or incomplete.

To make a request or lodge a privacy complaint, please contact us using the details below. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the

Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

Privacy Policy Changes

TechSpan may update this Privacy Policy from time to time at its discretion. We encourage visitors to review this page periodically for any changes.

Your continued use of this website following any changes to this Privacy Policy constitutes acceptance of those changes.

Contact Us

For privacy-related enquiries, requests or complaints, please contact:

TechSpan Building Systems
Email: marketing@techspanbuilding.com.au
Website: techspanbuilding.com.au